FAQ
What does "vintage" mean?
Each item I sell is at least twenty years old (made before the year 2004).
Do you wash your items?
A: Due to the nature of pre-loved vintage items, all merchandise is sold as-found, unless noted in the description.
When will I get my order?
All orders are shipped via USPS within 1-3 business days. You will receive an email with your tracking number once your order is shipped.
Shipping upgrades are available at checkout.
Do you ship worldwide?
Yes! I do ship Internationally. Please note that you may incur customs charges from your local government. I am not responsible for these customs charges, and cannot under any circumstances falsify customs forms to avoid these fees.
Do you accept returns?
I have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Please review my Return Policy for more information.
Do you have a brick and mortar store?
I do not. POM POM has been an online only shop since 2009 on the online marketplace Etsy.
Return Shipping Address:
POM POM VINTAGE
229 Fountain Street Fl 2
New Haven, CT 06515 USA