FAQ

What does "vintage" mean?

Each item I sell is at least twenty years old (made before the year 2004). 

 

Do you wash your items?

A: Due to the nature of pre-loved vintage items, all merchandise is sold as-found, unless noted in the description. 

 

When will I get my order? 

All orders are shipped via USPS within 1-3 business days. You will receive an email with your tracking number once your order is shipped.

Shipping upgrades are available at checkout. 

 

Do you ship worldwide?

Yes! I do ship Internationally. Please note that you may incur customs charges from your local government. I am not responsible for these customs charges, and cannot under any circumstances falsify customs forms to avoid these fees. 

 

Do you accept returns?

I have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Please review my Return Policy for more information. 

 

Do you have a brick and mortar store?

I do not. POM POM has been an online only shop since 2009 on the online marketplace Etsy.

 

 

Return Shipping Address:
POM POM VINTAGE 
229 Fountain Street Fl 2
New Haven, CT 06515 USA